I totally understand that sometimes life happens and you need to reschedule or cancel an existing appointment. No worries, my online booking system is available to you 24/7 so you can reschedule the second you notice there is an issue. I just request that you do this at least 24 hours prior to your appointment. Please understand that i book appointment slots specifically for you. When cancelled last minute, with no notice I am not able to book someone else. There will be a $25 rescheduling fee per service cancelled that will be due prior to booking future appointments. I will, of course do my best to work with you in the event of an unavoidable emergency.services for clients running late will be adapted to fit the remaining time without adjustment to pricing clients arrive more than 15 minutes late may need to be rescheduled and a cancellation fee will be applied.